European Travel International - Family Owned Since 1978!
Phone: (951) 684-4760
EUROPEAN TRAVEL INTERNATIONAL
TERMS AND CONDITIONS
6185 Magnolia Ave. #9, Riverside CA 92506
951.684.4760 / firstname.lastname@example.org
Please thoroughly review these terms and conditions of European Travel International and europeantravelintl.net, herein referred to as ETI. This document constitutes part of your contract for your trip and any related services. The addressee of this notice may be the only recipient of this booking receipt and terms and conditions and it is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, herein referred to as “Traveler”, by accepting this receipt and making payment to/through ETI, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services.
BOOKING ACCURACY/LEGAL NAMES: Traveler is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing /email address, telephone number, dates of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on the booking receipt. Please notify ETI immediately if any omissions and/or corrections are needed regarding the booking details. Traveler voluntarily assumes full & sole responsibility for any, and all, risks and/or costs involved with failure to report such errors and/or omissions. Traveler is required to verify the accuracy of all travelers’ LEGAL first & last names. It is mandatory that Travelers’ names be identical to the Travelers’ LEGAL first and last names and identical to the names as they appear on booking and travel documents and/or passport (if traveling internationally).
TRAVEL DOCUMENTS: Traveler assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Traveler assumes sole responsibility for, and hereby releases ETI from any claims or responsibility for any, and all, damages incurred as result of Traveler’s failure to comply with applicable documentation requirements, including but not limited to the requirement that all Travelers procure, and have on their person the proper travel documents at all times. ETI recommends Travelers consult with the appropriate domestic and foreign governmental agencies for current documentation requirements.
State Department Travel Advisories: http://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html
US State Department International Travel Information:
US Center for Disease Control (vaccination information):
Visa information for US Citizens Traveling Abroad:
PLEASE NOTE: This is not a comprehensive list of reference sites and is provided solely for Travelers’ convenience. These sites are owned and operated by third parties. URLs may change at any time, without notice.
PAYMENTS: ETI and most travel suppliers accept Visa, American Express, Discover, and Mastercard. ETI holds reservations until the “Deposit Due Date” indicated on your confirmation. If deposit/payment is not received by ETI on or before the Deposit Due Date, reservations will be automatically cancelled. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact ETI immediately, and in advance of payment due date, if unable to meet this obligation. Without limitation, Travelers voluntarily hold ETI harmless for cancellation of any booking for either late payment or declination of a credit card.
PRICING: Prices and availability quoted by ETI are not guaranteed until trip is paid in full. Pricing and availability may change without notice, even once trip is deposited. Traveler agrees that ETI is not responsible for any errors or omissions in quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is ETI responsible for any errors or omissions that may occur as result of incorrect information from third parties. Suppliers reserve the right to not honor any published prices which are determined to be erroneous due to electronic, printing, or clerical error. Traveler acknowledges this right and agrees to hold ETI harmless for any actions or damages arising from Supplier pricing.
ETI reserves the right to charge Travelers for any increase in taxes, fees or surcharges (e.g. fuel, city tourism tax). Travelers acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.
General Conditions Governing Air Transport
Airline tickets are highly restrictive, non-refundable, and non-transferable. Modification of passenger names, dates, times, routings, or departure/arrival airports is at the sole discretion of an Air Carrier and, if permitted, may be subject to a substantial transaction fee for which Traveler is responsible. With regard to purchase of air tickets, ETI acts solely as Booking Agent. Once an air reservation is booked, Travelers’ credit/debit card will be charged for the amount shown, whether or not the reservation is used to travel. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings unless arrangements are made with Air Carrier.
Seat assignments are subject to Air Carriers’ policies and may not be able to be made until Traveler checks in at the airport counter.
Some air tickets booked through ETI may not be eligible to earn frequent flyer miles (i.e. Air Consolidator tickets).
Traveler agrees to confirm all bookings with Air Carrier prior to stated time of departure (ETI recommends confirming 48-72 hours prior to departure).
ETI’s responsibilities with respect to air travel are limited by the Air Carriers’ Conditions of Carriage. The Carrier fulfilling contract for carriage may change from the Carrier mentioned by ETI. ETI cannot guarantee the type of aircraft to be used by any Air Carrier. If a flight is changed or cancelled, Traveler agrees to work directly with the airline to ensure carriage in the event ETI is not reachable. ETI will not provide any refund for Trips missed, in part or full.
Traveler agrees to not deviate from Air Bookings by making any unscheduled stopovers. Traveler agrees to not participate in the practice of “Hidden City Ticketing” aka “Point-Beyond Ticketing” (tickets issued for points beyond Traveler’s actual destination for the purpose of lowering airfare); “Throwaway Ticketing” (tickets issued as round-trips to travel only one way for the purpose of lowering airfare), or “Back-to-Back Ticketing” (two or more tickets issued at round trip fares to circumvent applicable fare rules). These practices are prohibited. Where a ticket is purchased and used in violation of these rules, ETI and the applicable Air Carrier have the right at their sole discretion to take all actions permitted by law, including but not limited to, the following:
1) Invalidate the ticket(s) and/or cancel any remaining portion of Traveler’s itinerary
2) Refuse to board Traveler or carry the luggage
3) Assess Traveler for the actual value of the Ticket which shall be the difference between the lowest fare applicable to the itinerary and the fare actually paid
4) Delete miles in Traveler’s frequent flyer account and/or terminate participation in the frequent flyer program
5) Take legal action against Traveler.
Each Air Carrier has its own policy regarding carriage of luggage. Traveler agrees to consult Air Carrier ahead of departure regarding weight restrictions and additional charges relating to checked baggage. Traveler is responsible for paying to the Air Carrier any additional charges for checked baggage which exceeds size and weight restrictions.
Air Carrier is liable to Traveler for the baggage entrusted to it only for the compensation contemplated in the International Conventions and relevant statutes. In the event of damage, late forwarding, loss or theft of luggage, Traveler agrees to consult with Air Carrier to declare damage, absence or loss of personal effects before leaving the airport, and then submit a declaration per Air Carrier regulation.
Limitation of Liability for Air Transport
In addition to the Limitations of Liability set forth above, Traveler agrees that ETI is not liable for any/all damages arising from, or related to, any Air Carrier schedule changes, delays, cancellations, missed flights/connections, mechanical problems, inclement weather, seating assignments, lost/delayed/stolen luggage, screening and security delays, refused boarding or failure to check in properly.
ACCOMMODATIONS AND ACTIVITIES
“Accommodations” are defined as lodgings in a dwelling or similar living quarters afforded to Travelers including, but not limited to, hotels/motels, condos, cruise ships staterooms and resorts.
The number of stars attributed to the hotels and other providers of accommodations quoted by ETI correspond to a classification established as a point of reference in accordance with local standards in a host country. Accommodations and “star” designations vary from country to country. Comments made in accommodation descriptions are based on ETI staff knowledge of said accommodation including, but not limited to, personal experience and guest reviews, both from websites and ETI customers. ETI makes no guarantee about the suitability or availability of accommodations, and if particular accommodations sought are unavailable, comparable accommodations will be made where possible. Traveler agrees to bear additional costs, i.e. upgrades, alternate hotel, etc. ETI reserves the right, in cases of force majeure or actions by third parties, to replace planned accommodation with accommodation of the same category offering equivalent services. ETI agrees to inform Traveler of such re-accommodation.
Taking possession of and vacating Accommodation
Policies regarding taking possession of and vacating rooms vary. It is Traveler’s responsibility to check with the Accommodation prior to arrival to verify relevant policies and times. ETI is not responsible for any charges and damages resulting from failure to timely take possession of, or vacate, an accommodation.
Room classifications and amenities vary by hotel and/or country. It is the responsibility of the Traveler to consult with the hotel prior to arrival to verify the specific amenities offered at the time of stay. ETI makes no guarantee that its descriptions and photographs are an exact representation of the particular rooms offered.
“All-inclusive” includes accommodation, breakfast, lunch, dinner and normal beverages (mineral water, fruit juice, sodas, wines, local alcohol). Some alcoholic beverages may not be included.
“Full board” includes accommodation, breakfast, lunch and dinner, but no beverages.
“Half board” includes accommodation, breakfast and either lunch or dinner, and no beverages.
In the case of full board or half board, drinks are not included, unless specifically mentioned in the description. In some countries drinking water is not always available; bottles of drinking water bought are therefore at Traveler’s expense. It is necessary to comply with all relevant rules, particularly with regard to opening hours of restaurant(s) or bar(s), and other places designated for the consumption of meals and drinks.
Activities offered during your stay
An activity may not be appropriate for all ages or for individuals with certain medical conditions. ETI is not liable in the event of an incident or accident due to Traveler’s lack of vigilance.
It may happen that certain activities referred to in the Trip description are no longer provided by a local provider for climatic reasons, in the event of force majeure, a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (examples: group sports, children’s clubs). Seasonally, some activities may not be available, facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule entertainment and sports activities vary in frequency depending on conditions. Particularly during the high season it is possible that the number of umbrellas, loungers, sports equipment, etc., are insufficient for demand. Opening hours of bars, restaurants, and clubs, etc., may be irregular and dependent on the management of the establishment in question. Traveler agrees ETI is not liable for activities unavailable due to any of the reasons listed above.
The sports activities offered for collective participation are often organized by outside providers. Any travel costs related to such activities are at the Traveler’s expense. Similarly, these activities may be withdrawn at the discretion of the organizer if there is insufficient demand. This will not give rise to any entitlement to compensation.
TRAVELER ACKNOWLEDGES THAT THE USE OR ENJOYMENT OF AN ACTIVITY MAY BE HAZARDOUS AND INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ETI SHALL CARRY NO LIABILITY FOR INJURY OR DEATH; LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY, OR OTHER LIABILITY ARISING OUT OF, OR IN CONNECTION WITH, THE USE AND OPERATION OF THE ACTIVITY, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE ACTIVITY.
PREGNANCY AND INFANTS
ETI advises pregnant women to consult their doctors before making trip reservations, to confirm participation in a Trip. Traveler agrees that ETI will not be liable for any damages arising from inability to participate in any part, or all, of the Trip due to pregnancy or related illness and no compensation is guaranteed payable under such circumstances.
Parents travelling with infants should bring with them appropriate food for their children, as they may not be able to obtain it at the destination. There may be a charge for provision of a crib/cot and/or for heating baby food and drinks. This should be requested when making trip reservations. ETI cannot confirm the availability of such services.
TRAVELERS WITH SPECIAL NEEDS OR DISABILITIES
Traveler is responsible for consulting with ETI and/or accommodation provider ahead of time to verify that special needs can be met. ETI makes no guarantee as to the ability of any accommodations, activity provider, or facilities advertised on its site to meet the special needs of disabled clients. ETI has no special knowledge regarding the suitability for disabled persons of any portion of any tour or activity offered. For information concerning the suitability for disabled persons for any portion of any tour or other reservations, Traveler agrees to consult with the Supplier directly.
All cancellations or “no-shows” are subject to penalties imposed by the Supplier. If you require a copy of these terms, please contact the supplier. Additionally, all booking cancellations, transfers to another Travel Agency, or no-shows are considered cancellations by ETI and subject to a non-refundable $150 per person fee imposed by ETI, to be collected via cash, check or credit card.
All cancellations MUST be in writing and sent to ETI by email to: email@example.com. Cancellations sent to any other email address will not be processed. Upon booking, Traveler hereby accepts & acknowledges liability for all cancellation fees imposed by ETI and the Supplier. Cancellations are posted on day that complete cancellation documents are received by ETI and must be received before 5:00 p.m. Pacific Time M-F unless other arrangements are made. All other cancellations will be posted on the next business day.
Travel Insurance is STRONGLY RECOMMENDED. ETI has a legal and professional responsibility to recommend the purchase of travel protection to protect both Traveler and booked vacation. While many Insurance Companies provide coverage, ETI and its Agents cannot compare all policies/pricing or companies currently in the marketplace. This responsibility rests solely with the Traveler. Traveler is encouraged to do research and find coverage that best meets individual needs. ETI is limited to advising you of the need for such coverage. By declining travel protection, Traveler acknowledges and accepts liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred.
Traveler also acknowledges and accepts responsibility for arranging and paying for any treatment in case of a medical emergency while traveling, or for repatriation of remains in case of death overseas. Please note: if coverage is declined, Traveler waives rights to this important coverage and travel confirmation/documentation will note “declined”. If Traveler HAS purchased travel insurance, it is Traveler’s responsibility to review all confirmations/documents for accuracy. Traveler shall immediately notify ETI and/or Insurance Carrier of any discrepancies on Travel Insurance Policy. Failure to contact ETI or Travel Insurance Provider will be considered waiver of travel protection.
All requests for service under the policy must be filed directly with the Travel Insurance Provider, in accordance with the policy terms and conditions, which the Traveler is responsible for reviewing upon receipt of policy. ETI cannot give advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, coverage shall be directed to Travel Insurance Provider. Please note that the Travel Insurance Provider may not be allowed to discuss any claim information with ETI due to
Applicable privacy laws. Accordingly, Traveler(s) acknowledge ETI cannot be involved in any aspect of claim/request for service. Traveler acknowledges and agrees that ETI has no control over the Travel Insurance Provider or its coverage decisions, and as a result ETI is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.
ETI is solely an intermediary between Suppliers and the traveling public. ETI does not own or operate any hotels, shore excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods or services for the Traveler’s trip. Traveler acknowledges and agrees that ETI shall not be responsible for any loss, damage, delay, inconvenience or injury to Traveler(s) or group members as a result of breach of contract, act or omission whether willful or negligent, criminal or otherwise of any person other than ETI or its direct employees, including but not limited to these Suppliers, their employees, agents, servants, or representatives.
Suppliers reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. Traveler acknowledges and agrees that ETI is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections or any other condition beyond its control. ETI is not liable for any loss due to Passenger’s gambling and is not responsible for any purchases made while on the trip.
ETI recommends that all Travelers be in good physical and mental health and have medical approval to travel. Any physical disabilities must be reported to ETI at the time of initial booking process so Suppliers may investigate amenities and/or special accommodations. Traveler is required to provide his or her own personal or individually prescribed devices such as wheelchairs, walkers, etc. If more than minor assistance is needed, Suppliers may require that the Traveler be accompanied by a companion who is capable of, and responsible for, providing such assistance. Suppliers often reserve the right to reject Passengers whose mental or physical condition may interfere with the itinerary. Traveler acknowledges and agrees that ETI shall be held harmless of any and all claims relating to Supplier rejection relating to mental or physical condition.
While ETI prides itself on selecting top quality Suppliers, no undertaking, guarantee or warranty is given or shall be implied as to the fitness or condition of the Supplier’s accommodations, transportation, or any food, drink, medicine, or provisions supplied. Traveler acknowledges and agrees that ETI shall not be responsible for refunding, either fully or partially, any amounts paid due to unsatisfactory services from any supplier. In no event shall ETI be liable for any accident which occurs in hotels/resorts, on airplanes/in airports, on buses/in bus stations, on trains/in train stations, on board a cruise ship, on tenders, on shore excursions, or during any mode of transportation encountered during the trip, resulting from equipment or any other cause. Traveler admits a full understanding of the nature and character of the mode of transport and assumes all risks of travel, transportation and handling of passengers and baggage.
LIMITATION OF LIABILITY
Without limitation, Traveler(s) assume the risk of, and agree that ETI is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosions, collisions, weather conditions, mechanical or construction failures or difficulties, diseases, natural disasters, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, technology problems, stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even if existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage.
MODIFICATION OF TERMS AND CONDITIONS
The Terms and Conditions may be amended or modified by ETI at any time without notice. It is therefore essential that Travelers consult the Terms and Conditions prior to making a trip booking.
By reading this document and proceeding with the booking of travel through ETI, Traveler agrees to affirmatively indicate consent to be bound by the Terms and Conditions. Without this acceptance any order is subject to cancellation at any time.
The failure of ETI to act with respect to a breach of these Terms and Conditions by Traveler, or others, does not waive its right to act with respect to subsequent or similar breaches. ETI does not guarantee it will take action against all breaches of this these Terms and Conditions.
If any provision of this agreement if found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Headings are for reference purposes only and do not limit the scope or extent of such section.
MANDATORY ARBITRATION / FORUM / CHOICE OF LAW
The Parties hereby agree that any, and all, disputes arising out of or relating to this Agreement shall be submitted to final binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association and shall be governed by the laws of the State of California. The Parties agree that the arbitration shall take place in Riverside County, California and will be conducted by a single, mutually agreed-upon arbitrator. The arbitrator shall permit both sides to conduct reasonable discovery, in her/his sole discretion, and shall render a written award. Payment of the cost of the arbitration, including the arbitrator’s fees and room rental, shall be split equally between the Parties. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
The Parties acknowledge and agree that this arbitration is their sole recourse and that they may not file a lawsuit against ETI or any Travel Advisor working on behalf of ETI. If Traveler fails to submit a claim to arbitration and instead files suit, ETI shall be entitled to recover attorney fees and other costs incurred in the enforcement of the terms of this Agreement, including costs incurred seeking referral to arbitration. Traveler(s) and ETI agree that neither party shall be entitled to join or consolidate claims or arbitrate any claim as a representative or class action.